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Integrated Outcomes’ workshops clarify the importance of measuring outcomes and its impact on many levels of the organization.

- Catherine Carney-White, Executive Director, Interim House

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A fast-paced day that allowed sharp focus on some key issues, regardless of how good you already think you are.
Resources

Some Books To Expand Your Knowledge

Peter Drucker is one of the best management gurus. Here is a list of books that will help increase your management skills and give you some background on why measuring results is important.

Here is a book that deals with outcomes and results. It was a national bestseller in the United States and brought authors David Osborne and Ted Gaebler much attention. You may have to go to a library to read it since it is an older book. However, it is well worth it.
Reinventing Government, 1993, Penguin Books.

This is a good book for learning how to sustain change or innovation. It is written by Paul Light.
Sustaining Innovation, 1998, Jossey-Bass Publishers

Another good book to read that I mention in my workshop is Jim Collin's book. His book is a compilation of observations of what makes companies great.
Good To Great Companies

Another one of my favourite management gurus is Peter Senge. I found this book useful for understanding the difficulties in implementing change.
The Fifth Discipline: The Art and Practice of the Learning Organization, 1990, Currency, Doubleday Peter Senge also writes another excellent book on Change.
Dances of Change

Here is a classic book on leadership that touches on the importance of soft skills.
Leadership Challenge by James Kouzes and Larry Posner, Jossey-Bass, 2002

For those of you that want to read a short book that provides some long-term thinking, this book is for you.
Man's Search for Meaning by Victor Frankl, 1959

If you want to be inspired by social entrepreneurs, read this book:
"How to change the World" by David Bornstein, Oxford University Press, 2004

For more information on building relationships with funders, I recommend:
"Relationship Fundraising" by Ken Burnett, Jossey-Bass Press, 2002

For those of you seeking more information on grant writing, I have a very good recommendation:
"Winning Grants, Second Edition" by Mim Carlson,Jossey-Bass Press, 2002

This book is only recommended for those beginning their careeer in fundraising. It is too basic and does not include the importance of outcomes.
" The Fundraising Planner by Terry and Doug Schaff, Jossey-Bass, 1999
A participant recommended this book to me, and I can see why. This is a good exercise in visioning your perfect customer and in also really understanding what a "perfect donor" would mean to you.
"Attracting Perfect Customers" by Stacey Hall & Jan Brogniez, Berrett-Koehler Publishers Inc.,2001

This is a really interesting book on India. I have put it in here because you will get some creative ideas, and as well begin to understand the bureaucracy in that country. Great reading. "India Untouched" by Abraham George

Web Sites To Enhance Your Learning

Independent Sector, http://www.independentsector.org/

Oregon State, http://econ.state.or.us/opb and http://econ.state.or.us/opb/highlights/benchmark

Governmental Accounting Standards Board Performance
Measure for Government,
http://www.seagov.org/index.html

Peter Drucker Foundation for Non-Profit Management,
http://www.pfdf.org/

Canadian Centre for Philanthropy,
http://www.ccp.ca/